Returns & Exchanges

Due to the perishable nature of our candy products, we are unable to accept returns or exchanges for items that have been opened or tampered with. If your order arrived damaged or incorrect, please contact our customer support team within 14 days of delivery for a resolution.

Return Process

• 1.
  Contact Support

  Reach out to our customer service team via email with your order number and a brief explanation of the issue.

• 2.
  Provide Evidence

  Attach clear photos of the damaged packaging or incorrect candy items to help us expedite your claim.

• 3.
  Review Process

  Our quality assurance team will review your request within 3-5 business days to determine eligibility for a refund or replacement.

• 4.
  Resolution

  Once approved, we will issue a credit to your original payment method or ship out a fresh replacement order at no additional cost.